Support
How can we help?
Help for using Ollify lives inside the app. Guides, field tips and the assistant are one tap away once you're signed in. This page is how you reach the people behind it.
Email support
Email support
For anything you can't resolve with your company's administrator.
Email ussupport@ollify.appWe reply within one business day.
Phone: 662-420-06658am–8pm ET
Already signed in?
Open the Help Center from any screen for step-by-step guides, field tips and the assistant.
Sign inWho to ask
Your company's administrator
Creates accounts, decides what you can see, restores access, and deactivates or deletes accounts, from Management → Users in Ollify.
Ollify support
Billing for people who hold billing permission, something not working, the mobile app, and anything your administrator can't resolve.
Your account and your data
Your employer owns your account
Your account belongs to your company's Ollify workspace. Your employer creates it, decides what you can see, and can deactivate or permanently delete it. There is no self-service deletion on the web or in the app, because the account is your employer's to manage.
To delete it, ask your administrator
They can deactivate or permanently delete your account from Management → Users. Deleting removes your login and profile from the workspace. Records the company owns — jobs, signed documents and the audit trail — stay with the company as its business records.
Can't reach your administrator?
Email us from the address on your account with the subject "Account deletion request". We confirm the request came from you, work with your company's administrator to remove the account, and confirm in writing when it is done.
Request account deletionThe mobile app uses the same account
Deleting the account on the web ends access in the Ollify mobile app as well. Signing out of the app on its own deletes nothing.
The same sign-in, on your phone.
Found a security issue?
Email us with "Security" in the subject before disclosing it anywhere else. support@ollify.app Read our vulnerability disclosure policy